AI Real Estate Concierge + Executive Assistant

Never lose a real estate lead again.

Two AI agents for real estate agencies and developers. Every buyer gets an immediate reply, 24/7, and your team gets the full context before the first call.

Book a Demo

30 minutes. No commitment.

Already working with: Mapro & Knight Frank · Vale do Lobo

Dengun AI
AI Real Estate Conciergewith Executive Assistant layer
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Used by real estate sales teams across Portugal and Europe

Mapro Knight Frank
Kronos Homes
Pine Cliffs
Quinta do Lago
Vale do Lobo
YLP
SPR
Alina Reis

Real estate leads are lost twice.

01

First, before the conversation even starts.

  • Leads arrive outside working hours

    Nobody answers. The buyer moves on to the competition.

  • Slow response times kill buyer intent

    Every minute without a reply is a lost conversion.

02

Then, once they reach your team.

  • Forgotten follow-ups

    Qualified leads cool off because nobody followed up in time.

  • Lost context between interactions

    Agents call without knowing what the buyer wants, the budget or the urgency.

  • Teams waste time on unqualified leads

    Without triage, agents spend hours on contacts with no potential.

  • The manager doesn't know what's at risk

    Managers don't know which opportunities are stalled or at risk.

You're not losing traffic. You're losing buyers before and after the first contact.

Out of every 13 conversations on your website, one is a serious buyer.

The other twelve were already there too. Traffic was never the issue; the issue was that no one was on the other side at 11pm.

Live Case Study

Every agent opens the morning with a clear list of who to call first.

“At Mapro Real Estate & Knight Frank, every enquiry is potentially a multi-million euro decision. We were losing high-intent buyers who visited our website at night or over the weekend. Since the Concierge went live, every visitor gets an immediate, on-brand response in their language, even at 11pm. The Executive Assistant changed how the team starts the day: each agent opens the morning with a clear list of who to call first and why.”
Suzana Bento

Suzana Bento

Managing Director, Mapro Real Estate & Knight Frank Luxury Real Estate Agency · Algarve, Portugal

0

Luxury enquiries unanswered outside business hours

100+

Qualified buyer briefings delivered to the Mapro & Knight Frank team

Days → Hours

Time from first website visit to qualified contact by an agent

Featured Agent

I call already knowing what the buyer wants, how much they have and when they can visit.

“Before, information arrived scattered across emails, forms and messages. Now, the Executive Assistant organises the most relevant opportunities and surfaces the essential context: an international buyer interested in a 4-bedroom villa with sea view in Quinta do Lago, an investment profile around €3.5M and availability for a private viewing on Saturday. When I get in touch, I already have the history, the preferences and the right property in mind. The conversation becomes more personalised, more discreet and more effective.”
Sandra Neves

Sandra Neves

Senior Consultant, Mapro Real Estate & Knight Frank

Live Case Study

The traffic was already there. What was missing was someone to answer.

Vale do Lobo was already receiving international visitors on the website, at any hour and in several languages. What was missing was someone to answer, and to hand the sales team only what was worth a call.

Vale do Lobo · Golf & Beach Resort · Algarve, Portugal

6,000

conversations handled, 24/7

450

leads with sales context

25

high-intent buyers handed to the team

June and July 2026. Without increasing media investment.

Two AI agents for your real estate sales team.

From the first contact to the booked meeting, the AI Real Estate Concierge and the Executive Assistant work in chain so no opportunity slips through.

FRONT-LINE

AI Real Estate Concierge

  • Replies to every lead in seconds, on the website, 24/7.
  • Qualifies buyers with questions on budget, area, property type and urgency.
  • Collects full context before involving the team.
  • Replies in 180+ languages, in the buyer's own language.
BACK-OFFICE

Executive Assistant

  • Prioritizes leads by value, urgency and buying intent.
  • Prepares briefings for each agent with context and a suggested next action.
  • Alerts on overdue follow-ups and at-risk opportunities.
  • Shows the manager where the deal stands, without having to ask.

From first contact to sales follow-up

The AI Real Estate Concierge handles the first interaction. The Executive Assistant makes sure no opportunity is forgotten.

  1. 01

    While the team sleeps

  2. 11:00 PM

    A buyer visits your website.

    AI Concierge starts a conversation in 8 seconds.

  3. 11:03 PM
    Handoff

    Qualified buyer. Full context recorded.

    Looking for a 3-bedroom in Cascais, budget up to 500 thousand euros. Automatic handoff to the Executive Assistant.

  4. 9 hours later
  5. 02

    When the team arrives

  6. 9:00 AM

    The agent starts the day.

    Executive Assistant presents the briefing: 'High-value lead. 3-bedroom, Cascais, up to 500K. High urgency, wants to visit this weekend. Next action: call today.'

  7. 9:15 AM

    The agent calls, with context, priority and confidence.

    Meeting booked.

  8. 9:30 AM

    The manager opens the dashboard.

    The lead that came in at 11 PM already has a meeting booked. Without anyone being asked.

While the competition replies tomorrow, your team is already booking.

In Vale do Lobo, the concierge is called Oliver.

Oliver answers buyers at 11pm, in their language and in the brand's tone, and he is called Oliver because that is how Vale do Lobo wanted it. Every implementation gets its own identity: your buyers talk to your brand, not to ours.

Book a Demo

30 minutes. No commitment.

Built to work with your existing stack

CRM Systems

Syncs with leading real estate and general-purpose CRMs.

eGO · HubSpot · Salesforce

Property Databases

Connects to your real-time property databases.

CasaFari · Idealista

Website Integration

Installs in minutes. Compatible with any website.

WordPress · Webflow · Custom

API-first Architecture

Open API for custom integrations with any system.

REST API · Webhooks

Pricing

A simple plan
to get started

Diagnosis

 

By appointment

Review of website, CRM and sales process. Defines the scope of the implementation.

Implementation

Includes a 30 to 45 day validation

One-time fee, scoped in the diagnosis

Activation on the website, qualification setup and impact report.

Monthly plan

Ongoing

299 €/month

Website concierge in 180+ languages, lead qualification and scoring, knowledge base of your portfolio, sales summaries for the team, integration with your CRM and monthly report.

WhatsApp available as an upgrade.

The implementation is quoted in the diagnosis, according to scope. The monthly plan only starts after validation.

Initial 90-day commitment. After that, cancel whenever you want.

A dedicated salesperson screening leads costs more than 2,000 €/month and works 8 hours a day.

FAQ

Frequently asked questions

Direct answers on pricing, setup and how the Concierge handles international buyers with your existing tools.

Contact

Know, every morning, where your business stands

The AI Real Estate Concierge qualifies and replies to your clients in seconds. The Executive Assistant helps your team follow up, prioritize and convert more opportunities into meetings.

  • We respond to all messages within 48 business hours.
  • We schedule an initial call to understand your context.
  • No sales pressure. Focus on understanding if it makes sense to work together.

Let's talk

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