AI Real Estate Concierge + Executive Assistant for Casafari CRM users

Never lose a real estate lead again.

Two AI agents for real estate agencies and developers using Casafari. Every buyer gets an immediate reply, 24/7, and your team gets the full context in Casafari before the first call.

Book a Demo

30 minutes. No commitment.

Already working with: Mapro & Knight Frank · Vale do Lobo

Dengun AI
AI Real Estate Concierge Casafariwith Executive Assistant layer
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Used by real estate sales teams across Portugal and Europe

Mapro Knight Frank
Kronos Homes
Pine Cliffs
Quinta do Lago
Vale do Lobo
YLP
SPR
Alina Reis

Do your leads arrive in the CRM with enough context?

Even with a CRM in place, many teams still receive incomplete, poorly qualified leads with no clear intent signal.

Leads with little information

Basic forms that don't capture commercial context or the buyer's real intent.

Late responses

Conversion window lost when the team doesn't reply in the first hours.

International buyers without follow-through

Time zone, language and local context leave high-value leads without an answer.

Forms that don't capture intent

Name, email and phone aren't enough to prepare a solid commercial proposal.

Inconsistent follow-up

Each consultant follows their own logic, and high-value opportunities slip through the cracks.

High-value opportunities without priority

Premium leads handled the same way as generic information requests.

When every lead comes in the same way, the team loses time, speed and opportunities.

Out of every 13 conversations on your website, one is a serious buyer.

The other twelve were already there too. Traffic was never the issue; the issue was that no one was on the other side at 11pm.

Live Case Study

Every agent opens the morning with a clear list of who to call first.

“At Mapro Real Estate & Knight Frank, every enquiry is potentially a multi-million euro decision. We were losing high-intent buyers who visited our website at night or over the weekend. Since the Concierge went live, every visitor gets an immediate, on-brand response in their language, even at 11pm. The Executive Assistant changed how the team starts the day: each agent opens the morning with a clear list of who to call first and why.”
Suzana Bento

Suzana Bento

Managing Director, Mapro Real Estate & Knight Frank Luxury Real Estate Agency · Algarve, Portugal

0

Luxury enquiries unanswered outside business hours

100+

Qualified buyer briefings delivered to the Mapro & Knight Frank team

Days → Hours

Time from first website visit to qualified contact by an agent

Featured Agent

I call already knowing what the buyer wants, how much they have and when they can visit.

“Before, information arrived scattered across emails, forms and messages. Now, the Executive Assistant organises the most relevant opportunities and surfaces the essential context: an international buyer interested in a 4-bedroom villa with sea view in Quinta do Lago, an investment profile around €3.5M and availability for a private viewing on Saturday. When I get in touch, I already have the history, the preferences and the right property in mind. The conversation becomes more personalised, more discreet and more effective.”
Sandra Neves

Sandra Neves

Senior Consultant, Mapro Real Estate & Knight Frank

Live Case Study

The traffic was already there. What was missing was someone to answer.

Vale do Lobo was already receiving international visitors on the website, at any hour and in several languages. What was missing was someone to answer, and to hand the sales team only what was worth a call.

Vale do Lobo · Golf & Beach Resort · Algarve, Portugal

6,000

conversations handled, 24/7

450

leads with sales context

25

high-intent buyers handed to the team

June and July 2026. Without increasing media investment.

An AI layer between your website and Casafari CRM

Captures, qualifies and prepares leads before the first human contact. Complements your CRM it does not replace it.

01 · On the website

AI Real Estate Concierge

24/7 conversational assistant on the website to answer, guide and collect information from domestic and international buyers.

02 · For sales

Executive Assistant

Automatic commercial briefing for the sales team, with context, intent level and next-step recommendation.

03 · For the Casafari CRM

CRM Intelligence Layer

Structuring the collected information to improve lead quality before it enters the Casafari CRM.

How we implement

30 minutes. No commitment.

From a website conversation to a sales-ready opportunity

The AI captures the conversation context and delivers a clear briefing to the sales team, with intent level and next-step recommendation.

  1. Website conversation

    Hi! How can I help with your search?

    I'm looking for a villa in the Algarve, close to the beach, for a second home. Budget is between €750,000 and €1.2M. I'd like to visit some options in the coming months.

  2. High intent

    Excellent. I'll prepare a shortlist and ask a senior consultant to contact you within the next few hours.

  3. Briefing for sales team

    International lead interested in a villa in the Algarve. Estimated budget between €750,000 and €1.2M. Goal: second home with investment potential.

    Timing: 3 to 6 months. Strong interest in areas near the beach and family lifestyle.

  4. Recommendation

    Priority contact by a senior consultant and personalised shortlist.

    Suggested next step for every lead, with cadence and context.

When every lead comes in the same way, the team loses time, speed and opportunities.

In Vale do Lobo, the concierge is called Oliver.

Oliver answers buyers at 11pm, in their language and in the brand's tone, and he is called Oliver because that is how Vale do Lobo wanted it. Every implementation gets its own identity: your buyers talk to your brand, not to ours.

How we implement

30 minutes. No commitment.

Built around your Casafari CRM

Casafari CRM

Native integration with the Casafari CRM, with field mapping configured during onboarding.

Casafari

Property Databases

Connects to your real-time property databases.

CasaFari · Idealista

Website Integration

Installs in minutes. Compatible with any website.

WordPress · Webflow · Custom

API-first Architecture

Open API for custom integrations with any system.

REST API · Webhooks

Pricing

A simple plan to get started

Diagnosis

 

By appointment

Review of website, Casafari CRM and sales process. Defines the scope of the implementation.

Implementation

Includes a 30 to 45 day validation

One-time fee, scoped in the diagnosis

Activation on the website, qualification setup and impact report.

Monthly plan

Ongoing

299 €/month

Website concierge in 180+ languages, lead qualification and scoring, knowledge base of your portfolio, sales summaries for the team, Casafari CRM integration and monthly report.

WhatsApp available as an upgrade.

The implementation is quoted in the diagnosis, according to scope. The monthly plan only starts after validation.

Initial 90-day commitment. After that, cancel whenever you want.

A dedicated salesperson screening leads costs more than 2,000 €/month and works 8 hours a day.

FAQ

Frequently asked questions

Direct answers on pricing, setup and how the Concierge works with your Casafari CRM.

Contact

Know, every morning, where your business stands

Book a demo in under 1 minute. We reply in under 24/48 business hours.

  • Website, CRM and sales process analysis
  • Concrete recommendations for the next quarter
  • No commitment

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