Never lose a real estate lead again.
Two AI agents for real estate agencies and developers using Casafari. Every buyer gets an immediate reply, 24/7, and your team gets the full context in Casafari before the first call.
30 minutes. No commitment.
Already working with: Mapro & Knight Frank · Vale do Lobo
Used by real estate sales teams across Portugal and Europe



Do your leads arrive in the CRM with enough context?
Even with a CRM in place, many teams still receive incomplete, poorly qualified leads with no clear intent signal.
Leads with little information
Basic forms that don't capture commercial context or the buyer's real intent.
Late responses
Conversion window lost when the team doesn't reply in the first hours.
International buyers without follow-through
Time zone, language and local context leave high-value leads without an answer.
Forms that don't capture intent
Name, email and phone aren't enough to prepare a solid commercial proposal.
Inconsistent follow-up
Each consultant follows their own logic, and high-value opportunities slip through the cracks.
High-value opportunities without priority
Premium leads handled the same way as generic information requests.
When every lead comes in the same way, the team loses time, speed and opportunities.
Out of every 13 conversations on your website, one is a serious buyer.
The other twelve were already there too. Traffic was never the issue; the issue was that no one was on the other side at 11pm.
Live Case Study
Every agent opens the morning with a clear list of who to call first.
“At Mapro Real Estate & Knight Frank, every enquiry is potentially a multi-million euro decision. We were losing high-intent buyers who visited our website at night or over the weekend. Since the Concierge went live, every visitor gets an immediate, on-brand response in their language, even at 11pm. The Executive Assistant changed how the team starts the day: each agent opens the morning with a clear list of who to call first and why.”

Suzana Bento
Managing Director, Mapro Real Estate & Knight Frank Luxury Real Estate Agency · Algarve, Portugal
Luxury enquiries unanswered outside business hours
Qualified buyer briefings delivered to the Mapro & Knight Frank team
Time from first website visit to qualified contact by an agent
Featured Agent
I call already knowing what the buyer wants, how much they have and when they can visit.
“Before, information arrived scattered across emails, forms and messages. Now, the Executive Assistant organises the most relevant opportunities and surfaces the essential context: an international buyer interested in a 4-bedroom villa with sea view in Quinta do Lago, an investment profile around €3.5M and availability for a private viewing on Saturday. When I get in touch, I already have the history, the preferences and the right property in mind. The conversation becomes more personalised, more discreet and more effective.”

Sandra Neves
Senior Consultant, Mapro Real Estate & Knight Frank
Live Case Study
The traffic was already there. What was missing was someone to answer.
Vale do Lobo was already receiving international visitors on the website, at any hour and in several languages. What was missing was someone to answer, and to hand the sales team only what was worth a call.
Vale do Lobo · Golf & Beach Resort · Algarve, Portugal
conversations handled, 24/7
leads with sales context
high-intent buyers handed to the team
June and July 2026. Without increasing media investment.
An AI layer between your website and Casafari CRM
Captures, qualifies and prepares leads before the first human contact. Complements your CRM it does not replace it.
AI Real Estate Concierge
24/7 conversational assistant on the website to answer, guide and collect information from domestic and international buyers.
Executive Assistant
Automatic commercial briefing for the sales team, with context, intent level and next-step recommendation.
CRM Intelligence Layer
Structuring the collected information to improve lead quality before it enters the Casafari CRM.
30 minutes. No commitment.
From a website conversation to a sales-ready opportunity
The AI captures the conversation context and delivers a clear briefing to the sales team, with intent level and next-step recommendation.
- Website conversation
Hi! How can I help with your search?
I'm looking for a villa in the Algarve, close to the beach, for a second home. Budget is between €750,000 and €1.2M. I'd like to visit some options in the coming months.
- High intent
Excellent. I'll prepare a shortlist and ask a senior consultant to contact you within the next few hours.
- Briefing for sales team
International lead interested in a villa in the Algarve. Estimated budget between €750,000 and €1.2M. Goal: second home with investment potential.
Timing: 3 to 6 months. Strong interest in areas near the beach and family lifestyle.
- Recommendation
Priority contact by a senior consultant and personalised shortlist.
Suggested next step for every lead, with cadence and context.
When every lead comes in the same way, the team loses time, speed and opportunities.
In Vale do Lobo, the concierge is called Oliver.
Oliver answers buyers at 11pm, in their language and in the brand's tone, and he is called Oliver because that is how Vale do Lobo wanted it. Every implementation gets its own identity: your buyers talk to your brand, not to ours.
30 minutes. No commitment.
Built around your Casafari CRM
Casafari CRM
Native integration with the Casafari CRM, with field mapping configured during onboarding.
Casafari
Property Databases
Connects to your real-time property databases.
CasaFari · Idealista
Website Integration
Installs in minutes. Compatible with any website.
WordPress · Webflow · Custom
API-first Architecture
Open API for custom integrations with any system.
REST API · Webhooks
Pricing
A simple plan to get started
Review of website, Casafari CRM and sales process. Defines the scope of the implementation.
Includes a 30 to 45 day validation
Activation on the website, qualification setup and impact report.
Ongoing
Website concierge in 180+ languages, lead qualification and scoring, knowledge base of your portfolio, sales summaries for the team, Casafari CRM integration and monthly report.
WhatsApp available as an upgrade.
The implementation is quoted in the diagnosis, according to scope. The monthly plan only starts after validation.
Initial 90-day commitment. After that, cancel whenever you want.
A dedicated salesperson screening leads costs more than 2,000 €/month and works 8 hours a day.
FAQ
Frequently asked questions
Direct answers on pricing, setup and how the Concierge works with your Casafari CRM.
Know, every morning, where your business stands
Book a demo in under 1 minute. We reply in under 24/48 business hours.
- Website, CRM and sales process analysis
- Concrete recommendations for the next quarter
- No commitment